Good to Know Before Coming to the Hospital

Check in

• to the outpatient clinic in question and in time.
• to laboratory, x-ray or isotope imaging examinations to the unit carrying out the examination
• to inpatient care to the unit in question.

If your registration to the hospital differs from the standard practice, it is mentioned in your letter of invitation to the clinic or unit.

If you are coming for an examination, please follow the instructions you have been given.

Remember to take with you:

• your letter of invitation or outpatient card (in case of a child, also the child health clinic card)
• KELA-card (of the Social Insurance Institution of Finland)
• prescriptions or a list of the medication you are using or have recently used. Also, remember to inform the strength and dosage of your medication.
• the x-ray images, ECG graphs, or laboratory reports connected to your visit.
• your personal effects (such as your shaver, indoor shoes or slippers) and personal aids.
• child patients may take a favourite toy with them.

If you can not come to your outpatient clinic or unit due to an obstacle that can not be overcame, please inform, as soon as possible, the clinic or unit that sent you the invitation. If you do not cancel your time slot in such a case, a statutory fee is recovered.

Enquiries

• You can contact the unit or outpatient clinic before your visit, if needed.
• Department secretaries answer questions on medical certificates.
• Enquiries about a patient in treatment are answered by the unit’s personnel. Information of a patient condition is given only to relatives or individuals approved by the patient.

You can find the units’ and outpatient clinics’ direct numbers from the contacts page. In uncertain cases you can contact the exchange (06) 323 1111.